🙋🏻‍♀️ Welcome to Zeda.io! Thrilled to have you here.

We have prepared this guide so that you can get started on a journey toward 4x better product discovery.

Once you sign up to Zeda.io, you can set everything up by simply following the prompts. If you prefer having everything in one place before diving in, this guide’s got your back. Happy exploring!

<aside> <img src="/icons/bookmark_gray.svg" alt="/icons/bookmark_gray.svg" width="40px" /> Table of Contents

🤝 Meet Zeda.io

🏁 Let’s get started

Capture and centralize Voice of Customer

Discover product insights & decide what to build next

Build the right features based on product insights

Craft impact-1st product roadmaps

Bonus: Share release notes to close the loop

🎈 Popular Use-Cases

📲 Additional resources

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🤝 Meet Zeda.io

Zeda.io helps product teams uncover problems that matter to customers, decide what to build next, and drive revenue-1st business outcomes. Your product discovery journey starts with —

1. Collecting at least 200 pieces of feedback from multiple sources you use, ensuring all feedback is centralized in one place.
2. Unlocking deep product insights on the most critical product areas, from the VoC that you have centralized.
3. Converting these insights seamlessly into Jira tickets, planning revenue-first roadmaps, and closing the feedback loop on autopilot.

<aside> 💡 Tip: While steps 1 and 2 are a crucial part of “Product Discovery”, step 3 is part of “Product Planning”. Begin your product discovery journey by addressing steps 1 and 2, paving the way for focused planning and execution in step 3.

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Product Discovery

By default, this module activates when you sign up for the first time.

<aside> <img src="/icons/verified_blue.svg" alt="/icons/verified_blue.svg" width="40px" /> Capture and centralize Voice of Customer

This module will enable you to capture and centralize user feedback from any source. You can collect feedback via multiple sources—

a. Integrations & CSV Import: Integrate with tools like Slack, Zendesk, HubSpot, Intercom, and many more. Or, if you have a backlog of feedback in a different system, you can import this data through a CSV file.

b. In-app Widgets or Custom Portals: Your customers can easily share feedback with your product team by embedding widgets or setting up customer portals.

Feedback 2.0 wBGM.mp4

Let’s get started.

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<aside> <img src="/icons/verified_blue.svg" alt="/icons/verified_blue.svg" width="40px" /> Discover product insights & decide what to build next

In this module, learn how to find insights for key product areas, analyze customer signals and understand what to build next.

1. Surface actionable scoops for product areas — Slice & dice insights into relevant product areas, identify revenue impact and build features that matter the most.
2. Generate insight reports for major customer signals — Get actionable insights on top requests, top complaints, & more - across product areas.

Insights 2.0 wBGM.mp4

Let’s get started.

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Product Planning

You can activate this module by accessing Settings > Workspace > Workspace Preference.

<aside> <img src="/icons/verified_blue.svg" alt="/icons/verified_blue.svg" width="40px" /> Build the right features based on product insights

This module lets you gather and monitor the status, specifics, and priorities of your features all in one spot, making it easier to roll out new features quickly, with —

1. 3-level Features Hierarchy — Create your “Objectives”, break these down into major “Ideas” and further into actionable items with “Features”
2. Pre-built templates — Get dedicated view templates for product portfolio, business impact, strategy and more
3. Advanced filters — Leverage advanced filters & logics to combine multiple fields and define views that matter to you.

Features 2.0 wBGM.mp4

Let’s get started

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<aside> <img src="/icons/verified_blue.svg" alt="/icons/verified_blue.svg" width="40px" /> Craft impact-first product roadmaps

This module will help you craft impact-1st roadmaps that prioritize product outcomes & revenue, with —

1. Templates that save time — ****Effortlessly plan your product journey with our diverse roadmap templates, from goal-oriented to product portfolio and more.
2. In-built customizations — Visualize better with improved grouping, and complete control over what's displayed on your roadmap.
3. Public vs Private roadmaps — Share a private roadmap with your internal team or a public roadmap with customers & other stakeholders.

Copy of Module 3.mp4

Let’s get started.

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